I wish to thank Sarah at Philippine Tours for her outstanding assistance with getting our family member back home safely to the Philippines after a very long delay with Cebu Pacific.
Our family member was meant to depart Melbourne on 28th March at 6pm but was delayed leaving until 3 hours later. The flight was meant to land in Manila but was directed to Clark international Airport. being so young she was worried and at that point I contacted Sarah. I advised Sarah of the situation and she immediately stepped into action and got our family member the next flight home and also money to buy necessary items. Throughout this time I knew I was in safe hands and all was at ease with the situation. We were kept well informed of our family member location through Sarah. I highly recommend Sarah and will always be booking through Sarah at Philippine Tours. our family member left on Thursday 6pm flight and did not arrive at her home airport until 10pm Friday due to flightdelays. thank you Sarah. what a legend 10/10 service.